Open up the Downloads folder and run the webplugins.pkg file. Open up Safari, navigate to the Web Client using the IP Address provided by the device, and you should be prompted to install plugins. Click install and it will download the plugins after you click “Keep”.
Next, move these two listed files to the trash, npmedia.bundle and npTimeGrid.bundle. Make sure all internet browsers are closed (Safari, Chrome, FireFox, etc). If you were able to navigate to the Internet Plug-Ins folder, navigate further to find the files npmedia.bundle and npTimeGrid.bundle. Use the file path provided below to navigate to: Secondly, navigate to the Mac’s Library and find Installed Plug-ins. If webplugins.pkg is already in the Downloads folder, move it to trash or delete that file. You should now be able to login again without any problems.įirstly, navigate to your Downloads folder and clarify that webplugins.pkg isn’t already in the Downloads folder. Please close all open browsers and open your default browser once more to navigate back to the Web Client using the IP Address provided by your device.Īllow the Plug-ins when prompted. If the webrec folder appears in the Program Files or Program Files (x86) folder, then the installation was successful. Check to see if the webrec folder is back. After the plugins are installed, navigate back to the file paths provided above through the C:\ Drive’s Program Files folder. Open up the Downloads folder and run webplugins.exe. Click install and it will download the plugins. Next, open your default browser and navigate to the Web Client using the IP Address listed for the device, you should receive a notification to install plugins. From here, you can go ahead and delete the webrec folder. If the folders aren’t empty, you will need to ensure you've closed out any browser that is still running. Now run the uninstaller and make sure all the files are deleted by navigating back to the links provided above. Open the Task Manager and make sure they’re not running any processes in the background. Make sure all internet browsers are closed, Internet Explorer, Chrome, FireFox, etc. If you were able to navigate to the webrec folder, navigate further to find uninst or uninstall.exe. Secondly, navigate to the C:\ Drive and, depending on the computer (whether the operating system is Windows XP, Vista, 7, 8 or 10), you may need to search two locations to verify the old plugins aren’t currently installed:Ĭ:\Program Files (x86)\webrec\WEB30\WebPlugin If webplugins.exe is already in the Downloads folder, move it to the trash or delete that executable file.
After a firmware upgrade on your DVR/NVR, the web interface that you access through a browser will need to have the plugin re-installed:įirstly, navigate to the Downloads folder and ensure that webplugins.exe isn’t already in the Downloads folder.
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